Abandoned carts, brought home.
Every checkout starts with a verified phone — so every abandoned cart is a person you can reach, on the channel they actually open.
- WhatsApp → SMS → email sequences
- Template variables mapped per {{n}}
- Signed one-tap resume links
- Auto-stop on return/purchase
- Won-back revenue attribution
Multi-touch journeys
An ordered sequence across WhatsApp, SMS and email, timed from the cart's last activity — with an instant stop the moment the shopper returns or buys.
Your sequence
Any order, any delays — WhatsApp → SMS → email or anything else.
Fresh-cart checks
A shopper who re-engages is never messaged about a cart they're already back in.
Per-touch attribution
Sends, clicks, and won-back revenue tracked per step.
Templates that are really yours
Approved WhatsApp templates with every {{n}} variable mapped — plus a branded drag-free email builder.
Variable mapping
Name, store, cart value, item count, resume link, offer code — or custom text — per position.
Branded email
Logo, colors, item table with images, one-click resume button.
COD confirmation too
The same machinery confirms COD orders before dispatch, with in-chat Confirm/Cancel buttons.
Resume links that convert
One tap reopens the exact cart — prefilled, verified, ready to pay.
Signed & safe
Links are signed and never leak saved addresses to whoever else opens them.
Comeback offers
Optionally auto-apply a coupon when the shopper returns via the link.
Manual nudges
The dashboard lists every recoverable cart with one-click WhatsApp buttons for your team.
Numbers that prove it
Recovery isn't a feeling — every journey reports what it sent, who clicked, and what came back.
Per-touch attribution
Sends, clicks and recovered orders for each step — see whether WhatsApp or the email closer does the work.
Won-back revenue
Recovered carts carry their journey, so revenue is credited to the message that earned it.
Abandoned-vs-recovered view
The dashboard shows every recoverable cart, its journey state, and one-click manual nudges.
Three steps. About a day.
Approve templates
Submit your WhatsApp templates once; map variables in the builder.
Set the journey
Order the touches, set the delays — 30 minutes to days.
Carts come back
One-tap resume links reopen the exact cart, prefilled and verified.
Common questions
Do I need approved WhatsApp templates?
Yes — WhatsApp requires pre-approved templates for business-initiated messages. IndiSell fills your approved template's variables; a built-in helper shows exactly what to submit for approval.
When does a cart count as abandoned?
A verified phone that started checkout but didn't order, after your configured idle delay. Anonymous browsers can't be messaged and are reported separately.
The rest of the toolkit
Redefine your checkout.
See it live on your own store — a private preview link runs the real checkout for you before a single shopper sees it.